DigitalSupport.com: Fix Slow Running Computer

Got a Question? Get an answer!

• What are the different ways DigitalSupport.com can support me?
• What will a DigitalSupport.com PC Tune-up do for my computer?
• Can DigitalSupport.com support older computers?
• Are DigitalSupport.com Solution Engineers qualified to work on my computer?
• How easy is it to get a DigitalSupport.com support?
• What is remote support? How is it better than conventional support?
• How long does an average support session last?
• Will you have the history of my past interactions and troubleshooting, so that they can get the details automatically?
• What is VIPRE?
• It looks like I have performance problems after installing. What to do?
• Does VIPRE replace my current antivirus like AVG, Norton McAfee and Trend?
• VIPRE is giving me a whole bunch of Allow/Disallow warnings. Why?
• Can the pop-up balloons can be turned off in VIPRE?
• When I download a file, is VIPRE checking it for a virus?
• How do I know you guys really protect me against all these nasties?

DigitalSupport.com has partnered with System Mechanic, a leading PC Tune-up software. The majority of PC problems are caused by clutter and faulty settings that are the result of everyday PC use. System Mechanic automatically repairs errors and fragmentation, cleans out clutter, and tunes up your PC -- so that it runs smoothly, reliably, and up to 300% faster!

We specialize in support for legacy systems and have the experience to resolve all kinds of questions related to older computers and software.

We troubleshoot & resolve issues for PCs that run older operating systems like Windows 95 / 98 / ME.

We can even support dial up connections with a 56K modem but support may be more time consuming than on a DSL /ADSL / NETWORK internet connection.

DigitalSupport.com Solution Engineers are A+/MCP/MCSE Certified Professionals, Network Administrators and trained on Microsoft Product.

We offer around the clock service!  GIve us a call and you will get a live Solution Engineer in no time.

We have the systems in place to give you the support your need, 365 days a year, 7 days a week, 24 hours a day.  We are open on all national holidays.

DigitalSupport.com Solution Engineers use a secured 128 bit encryption tool Powered by WEBEX to remotely view your computer screen with your permission thereby diagnosing the problem, troubleshooting & provide resolution to most PC, network and gadgets related problems right through the Internet.

All security features have been built to provide you a complete Secure connect with Administrative capability to allow DigitalSupport.com Solution Engineers view, Scan, and troubleshoot your computer remotely via the a dedicate DigitalSupport.com support web access, identifying & fixing problems fast.

An average Voice and/ or Remote support session takes around 20-45 minutes. Nevertheless, it all depends on the severity of the issue & problem in hand that you're experiencing.

Yes, we keep track of all the transactions/interactions happened in the past which enables us to help you better.

It stands for Virus Intrusion Protection Remediation Engine. VIPRE is next-generation antivirus + antispyware in-one. We built a new, fast engine from the ground up for this.

If you are running another antivirus or security product with active protection enabled, DO NOT enable VIPRE's Active Protection. Doing so may result in significant performance issues.

Yes, it definitely replaces old AV products. Better yet, you get antispyware integrated in the product. Actually, VIPRE is a full anti-malware product that protects you against all malware like rootkits, trojans, bots and more malicious code.
We highly recommend you remove any other AV product from the PC prior to installing VIPRE. The reasoning for this is that "driver level" software used in AV engines tend to conflict with one another resulting in either a tremendously slow system and/or other problems.

You probably have VIPRE running with Active Protection on HIGH. This causes a lot of warnings. HIGH is not recommended as it results in many popup dialogs.

Yes, If you right-click on the Vipre icon in the lower right corner of the screen, a little menu opens. One of the selections is "Show Balloons" If this option has a checkmark in front of it, a balloon (small message) appears when VIPRE does something. Checking "Show Balloons" will uncheck this feature and the pop-ups will no longer appear.

Yes, VIPRE’s Active protection does indeed look at the file as it is being downloaded. VIPRE will compare the file to its definitions and the list of known bad programs. Actual scanning of the file won’t happen until a system scan is run. This two-step process keeps you safe without interfering with the download speeds

Good question. We have been antivirus certified by West Coast Labs, which have tested if VIPRE catches and remediates a set of viruses from the 'WildList' which is a selection of old and prevalent viruses. PC Magazine also just tested VIPRE and found we detected practically everything.